Patient Support Team
The Cambridge Heart Clinic has a dedicated patient support team that aims to provide our patients with a smooth and stress-free experience.
The team is organised to engage with patients and manage all the important issues involved in their outpatient investigations or inpatient treatment.
What you tell us matters. At Cambridge Heart Clinic our aim is to give you the best possible experience whilst you undergo your diagnosis or treatment.
Our staff are committed to providing you with the highest level of service and care in a way that meets your individual needs. To this end, we regularly review our services to see where and how we can make improvements.
Your feedback makes a vital contribution to these improvements.
If you have any suggestions or complaints, we provide a leaflet that tells you how to make them and what action we will take.
From M11 NorthDepart M11 junction 11 and turn right at the first set of traffic lights (onto Addenbrooke’s access road). Continue to follow signs for Addenbrooke’s Hospital until you reach the first roundabout, take the second exit onto Dame Mary Archer Way. Turn left at the traffic light and follow the road to Car Park 2 (Indigo). On exiting the car park turn left and walk along to the turning for Keith Day Road (on the right). Continue up Keith Day Road and into the Treatment Centre on your right.
From M11 South
Depart M11 junction 11, take the third exit on the roundabout and follow directions as above.
From the EastDepart A14 Junction 36 onto A11. Travel along A11 and at the roundabout take the third exit onto Cambridge Road (A1307). At the next roundabout, take the second exit onto Hills Road (A1307). Turn left onto Long Road (A1134). Turn left into the Robinson Way entrance into Addenbrooke’s and enter Car Park 2 (Vinci) on the right.
Trains stop at Cambridge Railway Station, which is about 1.5 miles from Addenbrooke’s. There are frequent buses (every 10 minutes) from the station (Citi 1, Citi 7 and guided buses ‘A’ or ‘U’) to Addenbrooke’s. There is also a convenient taxi service from the taxi rank.
Park & Ride
Addenbrooke’s is well served by 5 Park & Ride sites in Cambridge. The nearest Park & Rides are at Trumpington or Babraham Road.
How to find us once inside Addenbrooke’s:
If entering through the main entrance, walk into the concourse towards ‘all wards and departments’. Turn right into the main corridor and walk until you reach ward K2 on your left. If entering through the Addenbrooke’s Treatment Centre, turn left and walk towards ‘main hospital’ until you reach ward K2 on your right. The Cambridge Heart Cinic is located within ward K2
Fast-track your appointment
We believe the best cardiac care can only be achieved by the best cardiologists in their fields, working together, for you and your heart. Our consultants are able to offer appointments throughout the week and at weekends.